Top 10s and More

What are the best- and worst-rated cars and automakers in fuel economy, initial quality, customer service and other categories? Check the rankings before deciding on your next vehicle.

•  Best Initial Quality

 In June 2011, J.D. Power and Associates released its 2011 Initial Quality Study, which lists the top performers in defined car and truck segments within the first 90 days of vehicle ownership. In addition, the study also ranks the best brands for initial quality.

			Most Popular Colors J.D. Power and Associates conducts studies into customer and sales satisfaction to provide insight into the reliability and service levels of various automakers. The table below measures customer retention rates among the major automakers. Key factors in determining retention rates include long-term durability, resale value and overall vehicle quality.