What
are the best- and worst-rated cars and automakers in fuel economy,
initial quality, customer service and other categories? Check the
rankings before deciding on your next vehicle.
Best Initial Quality
In
June 2011, J.D. Power and Associates released its 2011 Initial Quality
Study, which lists the top performers in defined car and truck segments
within the first 90 days of vehicle ownership. In addition, the study
also ranks the best brands for initial quality.
Most Popular Colors
J.D. Power and Associates conducts studies into customer and sales
satisfaction to provide insight into the reliability and service levels
of various automakers. The table below measures customer retention rates
among the major automakers. Key factors in determining retention rates
include long-term durability, resale value and overall vehicle quality.
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